RETURN POLICY

We have a 60-day money-back guarantee, which means you have 60 days after receiving your order to request a refund.

Our guarantee covers you even if you have already used it: try it for 60 days, and if you do not notice the difference, contact us for a full refund. You will need your order number or proof of purchase.

To start a return, you can contact us at shop@oakholdhealth.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at shop@oakholdhealth.com.

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Damages and Issues

Please inspect your order upon delivery and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.

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Exceptions / Non-Returnable Items

For hygiene reasons we cannot resell a returned item, but that does not affect your refund. Non-returnable items are limited to:

• Custom or personalized items

• Gift cards

• Final sale items

Please get in touch if you have questions or concerns about your specific order.

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Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

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Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your return was approved, please contact us at shop@oakholdhealth.com.

Last reviewed: 18 August 2026. Questions about this policy? Email shop@oakholdhealth.com  -a human answers within 24 hours.